Yahoo! UK & Ireland is committed to ensuring that our sites do not present an obstacle to users of assistive technologies whenever possible. When a site or page cannot be made to correctly function with assistive technologies we will seek a reasonable alternative offering the same information and services.

We have a dedicated accessibility team at Yahoo! and work with a number of external agencies to improve our current and future products and services. These include:

• WGBH's National Center for Accessible Media (ncam.wgbh.org)
• City University's Centre for Human Computer Interaction Design (www-hcid.soi.city.ac.uk)

Our accessibility team advises the Yahoo! product network, and actively tests many of our new developments – using the following assistive technologies:

• JAWS (Freedom Scientific)
• Window Eyes (GW Micro)
• Hal (Dolphin)
• Home Page Reader (IBM)
• Supernova (Dolphin)
• ZoomText (AI Squared)
• Windows Magnifier (Microsoft)

They are also submitted to the following tests:

• keyboard-only tests
• tests for color (contrast, color deficiency)
• tests for text resizing
• Comprehensibility tests
• Ease-of-use tests

Our goal is to reach a stage where all new developments are submitted to this testing process.

In addition to these tests, many of the key areas of our service are specifically tested by blind, partially sighted, dyslexic and deaf users. The results of this testing are then fed back into our development process.

The Yahoo! network comprises several million pages, many of which have already attained a considerable level of accessibility. In order to continue this process of improvement, we would be very grateful to hear about any accessibility issues our users encounter with current products.

If you encounter any accessibility difficulties in using Yahoo! UK & Ireland's websites, please click here to complete an online contact form. The accessibility feedback we receive through this form is used as a means of determining the accessibility changes we need to implement in future releases.